Send and receive text messages from your business landline. Your customers dont need any apps... they can just text you!
Features include:
* Send and receive personalized messages in real-time
* Send and receive photos and videos to bring clarity to conversations
* Create and manage all editable customer contacts
* Quickly locate a contact or message with the search bar
* Create tags for customers to organize them in groups
* Add internal notes within conversations to keep track of important specifics
* Schedule messages to be sent in the future
* Collect payments via text, both credit card and ACH
* Internal team chat
* Request forms & surveys from contacts via text
* Request a contacts location
* Collect contact opt-ins via built-in registration links and QR Codes
* Send your business contact card for customers to quickly save to their device
* Book and manage scheduled appointments on your calendar (integrates with major providers such as Google and Microsoft)
* Leverage unlimited keyword replies
* Use automations to customize routing to subject matter experts or departments
* Take advantage of workflows to drive best practices for your staff
About Captivated
Today, technology drives our world. Texting is prevalent, and people gravitate toward fast and simple solutions. Texting presents an opportunity to improve responsiveness and reach new levels of customer satisfaction. With Captivated, your business can do just that.
Captivated is an enterprise text platform that opens up a whole new channel of communication for your business. It enables your business to communicate with customers in a simple, yet effective way. Our software enables your business to easily manage conversations with customers. It allows your business to engage customers in real-time, saving customers and your business the hassle of phone tag and long voicemails. Use Captivated to reach customers at a time that’s convenient for both parties. With happy customers, you’ll generate higher revenues for your business. Your customers are texting. Join in.